Warden Lightkeeper support

Need help, found a bug, or have a question about the story? Email lightkeeper@sullivanltd.co.uk and tell us your device and iOS version. We aim to reply within a few working days.

Common questions

How long is the game? Chapter 1, The Light Answers, has six shifts of about ten minutes each and three endings. After the chapter, shifts carry on with new events.

Can I fail? No. There is no game over. Your choices change supplies, beacon power, trust and how the chapter ends.

How does the game adapt? The game tunes repair puzzles (their size and when hints appear) and the mix of events in each shift to suit how you play, and ECHO tells you what it changed. All of this runs on your device, and nothing is uploaded.

Who speaks? ECHO and the visitors speak using your device’s built-in speech voices, with captions on screen. On devices with Apple Intelligence their lines are reworded in character on the device.

How do I start the story again? Tap the gear button, then Restart the story. That also resets what the game has learned about you.